Personal computer equipment - monitors, CPUs, laptops,
mice and keyboards - and peripherals such as printers, scanners,
digital cameras, etc.
Items that cannot be included are
disassembled monitors, monitors with shattered, broken or cracked
screens, and loose batteries.
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You are paying to ship a box of PC related equipment. Any
personal computer related equipment, with the exception of loose
batteries and monitors with broken screens, can be shipped for
recycling through this program. For example you could ship a
CPU and two printers, or a monitor and four keyboards. |
| 4. What happens to my equipment once it is received? |
| Metech's Total Consumption RecyclingSM and Accountable
Resource Management ® protocols warrant that all products
and materials will be properly recycled. Recycling includes
reuse and recovery of contained materials. Additionally all
materials classified as hazardous waste once removed from the
computer system will be properly disposed of at a licensed and
Metech audited facility. Metech International is an ISO 9001:2001
and 14001 certified company. See www.metech-arm.com
for more information. |
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| 5. What is ISO 9001:2001 and ISO 14001? |
| ISO 9001:2001 is an international quality standard that means
Metech International has standardized and auditable procedures
throughout the company and that we are committed to continuous
process improvement. ISO 14001 is an international environmental
standard that means that Metech has written environment standards
and procedures and we are committed to improving the environment. |
| 6. How many boxes can I ship with one label? |
| You can ship only one box per label. If you want to ship two boxes you must purchase two ARMŽ Computer Recycling labels. |
| 7. I have a lot of equipment to ship, do I have to purchase lots of mailing labels? |
| No, this program is designed for the individual
that has a small amount of computer related equipment to recycle.
If you have a large quantity, either call Metech International
at (888) METARM1 or email Metech International at recycleapc@metechgroup.com. |
| 8. I accidentally shipped the wrong item, what do I do? |
Unfortunately Metech is not responsible for equipment shipped
in error. Any equipment shipped in error cannot be recovered
unless the equipment is loose batteries or monitors with broken
screens.
Is there anything special I need to do before I ship?
We suggest that you remove any data from your hard drive before
shipping your equipment. Metech is not responsible for any information
left on the hard drive. |
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| 9. Is there anything special I need to do before I ship? |
| We suggest that you remove any data from your hard drive before shipping your equipment.
Metech is not responsible for any information left on the hard drive. |
| 10. How do I know that Metech has received my equipment ? |
| In approximately four weeks from the date of shipment, Metech
will notify you by email that your shipment has arrived and
has been properly recycled in an environmentally friendly manner. |
| 11. What if I do not receive a confirmation email? |
| If you have not received a confirming email six
week after date of shipment, contact Metech at recycleapc@metechgroup.com.
Include the date shipped, UPS shipping number, and any other
pertinent information. Metech will attempt to track the shipment
of your "box" and will inform you of our findings.
Metech is concerned about the proper recycling of your computer
equipment, but is not responsible for packages that are
lost or damaged by UPS. |
| 12.Other questions? |
| If you have other questions, email Metech International
at recycleapc@metechgroup.com.
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