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Personal computer equipment - monitors, CPUs, laptops, mice
and keyboards - and peripherals such as printers, scanners,
digital cameras, etc. from any manufacturer. Items that cannot
be included are disassembled monitors, monitors with shattered,
broken or cracked screens, and loose batteries.
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Each box shipped may contain any combination of
personal computer related equipment for recycling. Packaging
must be supplied by the customer and please remember ... do
not ship loose batteries, monitors with broken screens, or other
restricted items as noted in the "shipping
instructions" section of this website. For example
you could include a CPU and two printers, or a monitor and four
keyboards in your shipment. |
| 4. What happens
to my equipment once it is received? |
| Metech's Total Consumption RecyclingSM
and Accountable Resource Management ® protocols warrant
that all products and materials will be properly recycled. Recycling
includes reuse and recovery of contained materials. Additionally
all materials classified as hazardous waste once removed from
the computer system will be properly disposed of at a licensed
and Metech audited facility. Metech International is an ISO
9001:2001 and 14001 certified company. See
www.metechgroup.com for more information. |
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| 5. What is
ISO 9001:2001 and ISO 14001? |
| ISO 9001:2001 is an international quality standard that means
Metech International has standardized and auditable procedures
throughout the company and that we are committed to continuous
process improvement. ISO 14001 is an international environmental
standard that means that Metech has written environment standards
and procedures and we are committed to improving the environment. |
| 6. How many
boxes can I ship with one label? |
| You can ship only one box per label. If you want to ship two boxes you must purchase two ARMŽ Computer Recycling labels. |
| 7. I have
a lot of equipment to ship, do I have to purchase lots of mailing
labels? |
| No, this program is designed for the individual
that has a small amount of computer related equipment to recycle.
If you have a large quantity, either call Metech International
at (888) METARM1 or email Metech International at recycleapple@metechgroup.com. |
| 8. I accidentally
shipped the wrong item, what do I do? |
Unfortunately Metech is not responsible for equipment shipped
in error. Any equipment shipped in error cannot be recovered
unless the equipment is loose batteries or monitors with broken
screens.
Is there anything special I need to do before I ship?
We suggest that you remove any data from your hard drive before
shipping your equipment. Metech is not responsible for any information
left on the hard drive. |
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| 9. Is there
anything special I need to do before I ship? |
| We suggest that you remove any data from your hard drive before shipping your equipment.
Metech is not responsible for any information left on the hard drive. |
| 10. How do
I know that Metech has received my equipment ? |
| In approximately three weeks from the date of shipment,
Metech will notify you by email that your shipment has arrived
and has been properly recycled in an environmentally friendly
manner. |
| 11. What
if I do not receive a confirmation email? |
| If you have not received a confirming email five
weeks after date of shipment, contact Metech at recycleapple@metechgroup.com.
Include the date shipped, UPS shipping number, and any other
pertinent information. Metech will attempt to track the shipment
of your "box" and will inform you of our findings.
Metech is concerned about the proper recycling of your computer
equipment, but is not responsible for packages that are
lost or damaged by UPS. |
| 12.Other
questions? |
| If you have other questions, email Metech International
at recycleapple@metechgroup.com.
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